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#Frequently asked questions

Where is TrendiloMart located?
We operate from two main locations: USA Address: 738 Odessa Ct, Houston, Texas 77060, United States UK Address: 71-75 Shelton Street, London WC2H 9JQ, United Kingdom
What is the delivery time?
Our standard delivery time is 7–12 business days, depending on your location and order size.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order directly from the courier’s website.
What should I do if I haven’t received my order?
If your order hasn’t arrived within the estimated delivery time (7–12 business days), please contact us at support@trendilomart.com or call +1 (707) 928-8570.
What is your return policy?
We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Please contact us for return instructions.
How do I contact customer support?
You can reach us in two ways: Email: support@trendilomart.com Phone: +1 (707) 928-8570 (Mon–Fri, 9 AM–6 PM)
Do you offer order cancellations?
Yes, you can cancel your order within 24 hours of purchase by emailing us at support@trendilomart.com . After 24 hours, cancellations may not be possible as the order may already be processed.
Are my payments secure?
Absolutely. We use secure payment gateways with encryption to ensure your payment and personal information remain safe.
Do you offer discounts or promotions?
Yes, we occasionally run promotions and discounts. Sign up for our newsletter to stay updated on special offers.